Workplace Safety Training
Conflict Management Training
Practical conflict management training for staff who deal with the public. The course builds the communication, de-escalation and personal-safety skills needed to prevent and manage difficult situations at work.
Not sure which course you need? Find My Course
Duration
1 day
Delivery
In-person, UK-wide
Qualification
Recognised awarding organisation
Who this course is for
Entry requirements
What you will learn
Where we are delivering
Upcoming Conflict Management courses
Based in the North East and delivering across the UK. Click a pin to see course dates and locations. If no date near you is listed, get in touch, courses are scheduled around demand and can be delivered at your own venue.
See the areas we cover











Common questions
Conflict Management training FAQs
Guides and resources
Conflict Management guides from our blog
Related courses
Courses that pair with Conflict Management
Workplace Safety
Physical Intervention Training
1 day
Safe, lawful holding and disengagement skills for when de-escalation alone is not enough.
View course
Workplace Safety
PMVA Training (Prevention and Management of Violence and Aggression)
2 days
Two days of prevention, de-escalation and breakaway skills for health, care and education staff.
View course
Book Conflict Management training
Places are scheduled around demand. Tell us where and when you need the course and we will confirm dates and pricing.
